About UsButterworth Brothers Limited provide this website on an 'as is' basis and accept no responsibility for errors, which will be unintentional.
All products are subject to availability.
All measurements are approximate.
Products shown will not be actual size.
Colours are reproduced as accurately as electronic processes allow.
Goods shall remain the property of Butterworth Brothers Limited until paid for in full.
Goods shall be delivered only within the UK and to UK debit/credit card billing addresses.
We are a limited company registered in England and Wales, our company incorporation number is 4861101,
our registered office name and address is as below.
14 Drake Street
Telephone 01706 646685
DRAKE STREET SHOP OPENING HOURS
For your convenience and privacy clients are now seen by appointment only.
We now specialise in Valuations, Bespoke Design/Remake and Jewellery repairs.
For an appointment to see Louise Butterworth please phone 01706 646685.
Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
On completion of this process you will be taken to our payment providers secure payment site where you will have the option to pay by card or use PayPal. We do not see your card or PayPal details. On completion of payment you will be returned to this site. Our payment provider will notify us when the transaction is successfully made and your goods will be sent to the invoice address.
Delivery ScheduleWe can only deliver to UK credit/debit cardholders billing addresses. We aim to deliver promptly and will notify you if this is otherwise in case you would rather not wait. Delivery is by Royal Mail and requires a signature.
Please make sure a responsible person signs for your order as we shall not be responsible if an unauthorised person signs for it.
For items under £250 there is a delivery charge of £5.95.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Credit Card SecurityWe use a secure facility operated by Realex Payments. Your credit card details and/or PayPal login details are encrypted and not seen by us.
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on 01706 646685 or write to us at 14 Drake Street Rochdale Lancashire OL16 1NT United Kingdom
Please see above for credit card information.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns PolicyWeb purchases may be returned at your cost for exchange, credit or refund within 14 days of delivery. The item(s) must be returned by receipted delivery system in unworn, pristine condition with all original packaging, receipts and any other documentation. Because you are responsible for the goods until we receive them we advise that returns should be fully insured.
Please note that in the interests of health and hygiene earrings cannot be exchanged.
In the unlikely event you receive wrong or damaged goods please contact us for details of how to return them at our expense.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm